FAQ
What ages do you cater for?
Our clothing is designed for babies and toddlers. Each product page includes age and size guidance to help you choose the best fit for your child.
How do I choose the right size?
We recommend using the size guide provided on each product page. If your child is between sizes, choosing the larger size allows extra room for comfort and growth.
What materials are used in your clothing?
Our collections use soft, breathable fabrics selected for everyday comfort and durability. Specific material details are listed on each product page.
Are your clothes suitable for sensitive skin?
Our designs focus on gentle fits and comfortable fabrics. However, every child’s skin is different, so we recommend checking the material details and washing garments before first wear.
How should I care for the garments?
Care instructions are included on each product page and garment label. For best results, we recommend gentle washing and avoiding high heat to help maintain softness and shape.
Do you offer returns or exchanges?
Yes. We offer easy returns within our stated return period, provided items are unworn, unwashed, and in original condition. Full details are available in our Returns Policy.
How long does delivery take?
Delivery times vary depending on location and order volume. Estimated delivery timeframes are shown at checkout and in our Shipping Policy.
Do you ship internationally?
International shipping availability and rates are shown at checkout. If your location is supported, shipping options will appear automatically.
Can I change or cancel my order after placing it?
If your order hasn’t been processed yet, we may be able to help. Please contact our customer support as soon as possible, and we’ll do our best to assist.
Will sold-out items be restocked?
Some popular styles may be restocked, while others are released in limited quantities. You can sign up for restock notifications on product pages where available.
How can I contact you?
You can reach us via our contact page or email. Our customer support team aims to respond within our stated support hours.